Sorry - but this one has me a little concerned. I have gotten "No Disk Found - Contact Support" errors three times now. This is after leaving my 60 gig unit in my truck for an extended period. It has been very cold here when this happens - typically below freezing. Is there a low temp limit that could be causing this? If I run the engine and get the unit warmed up it comes back with no problem. Also this only began occuring after I moved to 2.11.

If it is a low temp thing - am I doing the HD's any harm, or is it ok to leave the thing out in the cold?

Thanks in advance - Tony I appreciate you not pulling your hair out...

Joe

Here ya go.

I have been getting the same message as well. It only started when I went from 1.03 to 2.0B11 with Hijack. The temp here (Houston) is not an issue as the message has happened on average temp days. I am getting a new cable. Not sure if that will fix it. I am running with 2 48GB IBM drives so it may be a timing issue. I will try the new cable first and if that does not work I will backrev to 1.03. I have not bothered backreving yet becuase it only happens once in a while.

Steve

That message screen didn't even exist in 1.03 - the player would simply have failed to boot.

Rob

THank you all - I appreciate the feedback. I guess one part of my question that I'm still confused about is if I'm doing harm to the drives - I can live with 10 minutes of delay while my truck warms up, but if I'm causing problems I'll bring the unit in out of the cold. Is it a thermal trigger that stops the unit or just the reluctance of the disks to work due to the cold? Of course the real question is why I live here at all, but we won't go there...

Thanks again.

Joe

I personally would expect the drive motors to burn out eventually..

Bring it indoors with you. That will reduce chance of theft too. Then, when you go back to your car, you can pop it in, and you are ready to go- no need to warm it up.

but if I'm causing problems I'll bring the unit in out of the cold.

Correct. The FAQ entry I linked suggested this very thing.

Is it a thermal trigger that stops the unit or just the reluctance of the disks to work due to the cold?

Again, the FAQ entry I linked states that the thermal trigger feature is not functional on the car player. So when the player can't find the hard disks, it's the disks' problem, not a thermal trigger.

I do not know if this is a mechanical failure of the disks, or if it's just a dodgy connector becoming more dodgy because of thermal shrinkage. (I know, I know, we've all had the thermal shrinkage problem when we get into a cold swimming pool...)

I do not know if this is a mechanical failure of the disks,

Not failure, exactly. I think that the grease in the spindle bearings is so stiff that the disks do not spin up to their rated speed in a short enough time to avoid timing out, so the bootup fails.

I can state from personal experience that my 18GB Mark2 will start up reliably at temperatures below zero Fahrenheit, and that it will not start up at minus 15 degrees Fahrenheit.

I do not make a habit of this, but a few times, due to forgetfulness on my part I have tested this.

tanstaafl.